Operational guides
Focused walkthroughs for the workflows lab staff use every day. These pages describe software operations — not medical advice or public health content.
Front desk
Registration & visits
Patient demographics, test selection, discounts, receipts, and portal credentials at registration time.
Read guide → Bench & approverResults & report release
Result entry, send-for-approval, sign-out, PDF generation, and patient download rules.
Read guide → FinanceBilling & collections
Invoices, partial payments, pending balances, panel statements, and end-of-day reconciliation.
Read guide →Full user guide
Need the complete onboarding checklist? See the User guide or browse the Blog for lab operations articles.